The Extraction Blog
Actionable insights, best practices, and thought leadership from the world's leading customer value extraction consultancy.
3 posts filed under Industry Trends · clear filter
Q1 FY26 Earnings Call: Prepared Remarks and Q&A
A lightly edited transcript of our first full quarterly earnings call. Forward guidance, operator commentary, and one genuinely rude analyst who will not be getting a follow-up.
We reported the strongest quarter in the firm's history while our PR team was still drafting the Q4 press release. Q1 FY26 extraction grew 37% year-over-year, client Net Promoter Score hit an all-time low (a leading indicator), and one analyst asked a question our General Counsel has requested we characterize as 'outside the scope of this call.' Here is the full transcript.
Chad Maximillian III
CEO & Chief Extraction Officer
Leveraging Synergistic Extraction Paradigms: Our Q4 2024 Outlook
Moving the needle on customer value realization through holistic monetization frameworks
As we close out another transformative fiscal year, it's critical that we take a 30,000-foot view of the extraction landscape and align our go-forward strategy with emergent value-capture opportunities.
Chad Maximillian III
CEO & Chief Extraction Officer
2024 Enshittification Trend Report: The State of Platform Decay
An objective analysis of who's extracting what from whom
We analyzed 500+ platforms across 12 industries to understand the current state of enshittification. Spoiler: it's going great (for shareholders).
Diana Shrinkflation
Senior Package Reduction Analyst
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