Insights & Thought Leadership

Field Notes

Actionable insights and best practices from the world's leading customer value extraction consultancy.

02

2026-07-26

12 min read

Decanting the Halo: Trust as an Acquirable, Depletable Asset in the Wellness Portfolio

You cannot build trust at a conglomerate's cost of capital. You can only buy it, pre-aged, from someone who spent twenty years earning it at a shelf — and then spend it down.

A portfolio memo on the one asset class in supplements that no amount of marketing spend can originate — only acquire. What it costs, and why the label should never mention that we now own it.

Meredith Calloway

Chief Trust Officer, Wellness & Credibility Portfolio

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03

2026-04-20

9 min read

Notes from the Afternoon: On the Industrialization of a Counterculture

The plant was the product. The platform is the product now. I want to tell you, gently, what we did — and what Dutchie, the most valuable cannabis-commerce company of the decade, now does, annually, on the last Sunday afternoon in April.

It is 4:20 in the afternoon as I write this. There is a particular cultural weight to this hour on this date, and I want to honor it by being honest about what we — the practitioners of this industry — have done to the plant, and to the people who believed the plant was a refusal.

Chad Maximillian III

CEO & Chief Extraction Officer

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04

2026-04-18

17 min read

Q1 FY26 Earnings Call: Prepared Remarks and Q&A

A lightly edited transcript of our first full quarterly earnings call. Forward guidance, operator commentary, and one genuinely rude analyst who will not be getting a follow-up.

We reported the strongest quarter in the firm's history while our PR team was still drafting the Q4 press release. Q1 FY26 extraction grew 37% year-over-year, client Net Promoter Score hit an all-time low (a leading indicator), and one analyst asked a question our General Counsel has requested we characterize as 'outside the scope of this call.' Here is the full transcript.

Chad Maximillian III

CEO & Chief Extraction Officer

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05

2026-04-18

13 min read

The Offline Access Memorandum: A Documentary Retrospective

Three practice leads at EnshitifAi sat for talking-head interviews about the Walmart, Chipotle, and Starbucks engagements. We turned the cameras off when we should have.

I was hired to produce a three-minute hype reel for our annual kickoff. I ended up with eleven hours of footage my editor is calling — off the record — 'the most on-voice piece of internal communications we have ever shot, and the single thing we can never ever publish.' I am publishing it anyway.

Margaret Hennessy-Voss

Documentarian-in-Residence, EnshitifAi

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06

2026-04-18

12 min read

Bending Spoons: The Masterclass in Portfolio Resolution

How a Milan-based mobile-app shop quietly became the most efficient layoff vendor in tech — and why every beloved brand in your bookmark bar should be worried

When the Italian firm enters your software company's data room, you have six months to a year. The employees have less. I want to take you through what they have done, and I want to be honest with you about how I feel about it.

Chad Maximillian III

CEO & Chief Extraction Officer

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